Privacy Policy

Last Updated: November 22, 2024
Privacy Contact: privacy@mechanik-plus.com

Introduction

Mechanik Plus ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our contact form.

Data We Collect

When you use our contact form, we collect the following personal data:

Name: Required to address you properly
Email Address: Optional - to respond to your inquiry via email
Phone Number: Required to contact you regarding your service request
Message: Required - the content of your inquiry or service request
Country/Location: May be automatically determined from your IP address by our form service provider

How We Use Your Data

We use your personal data for the following purposes:

To respond to your service inquiries and requests
To contact you about scheduling auto repair services
To provide customer support and service
To improve our services based on your feedback
To fulfill our contractual obligations

We do not use your data for marketing purposes without your explicit consent.

Third-Party Services

We use the following third-party service to process contact form submissions:

Formspree

Our contact form is processed through Formspree, a form backend service. When you submit the contact form:

Your form data (name, email, phone, message) is transmitted to Formspree's servers
Formspree may determine your country based on your IP address
Formspree then forwards this information to our email address
Formspree's privacy policy: https://formspree.io/legal/privacy-policy/

Google Analytics

Important: Google Analytics is NOT currently active on this website.

Our website does not currently use Google Analytics or any other analytics tracking. In the past, we considered implementing Google Analytics, but:

There is no active Google Analytics tracking code on this site
No analytics data is being collected or sent to Google
If we decide to implement analytics in the future, it would only be loaded with your explicit consent via the cookie consent banner

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

Contact form submissions: Retained for the duration of our communication and service provision, typically 1-2 years
After this period, data is securely deleted unless we have a legal obligation to retain it

Your Rights

Under applicable data protection laws (including GDPR), you have the following rights:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restriction: Request limitation of processing your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at: privacy@mechanik-plus.com

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

Secure transmission of form data via HTTPS encryption
Limited access to personal data only to authorized personnel
Regular security assessments of our service providers

Cookies

Our website uses minimal cookies only for essential functionality (language preference and cookie consent). For detailed information about cookies, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

Mechanik Plus - Car Service
Líšný 2.díl 6
468 22 Líšný-Železný Brod
Czechia

General Contact: autoservis@mechanik-plus.com
Privacy Inquiries: privacy@mechanik-plus.com
Phone: +420 777 318 202, +420 773 977 965

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